Frequently Asked Questions
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General Questions
Vitality & Glow UK stands out through its commitment to sourcing the finest natural ingredients, backed by scientific research. Our formulations are crafted in the UK, adhering to the highest quality standards. We prioritize sustainability and ethical practices, ensuring our products are not only effective but also responsible.
While our products are generally formulated to be gentle and effective, individual results may vary. We recommend patch testing any new product, especially if you have sensitive skin or specific health conditions. For biocomplexes, it's always best to consult with a healthcare professional before starting any new supplement regimen.
Currently, Vitality & Glow UK primarily serves customers within the United Kingdom. We are exploring options for international shipping in the future. Please sign up for our newsletter to stay updated on our shipping policies and any new developments.
Ordering & Shipping
We offer standard and expedited shipping options within the UK. Standard shipping typically takes 3-5 business days, while expedited shipping delivers within 1-2 business days. Orders placed before 2 PM GMT are usually dispatched the same day. You will receive a tracking number via email once your order has shipped.
Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website. You can use this information to monitor the status and estimated delivery of your package.
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you may return it within 30 days of receipt for a full refund or exchange. Products must be unopened and in their original packaging. Please visit our Terms & Conditions page for full details.
Men's Biocomplexes
Our Men's Biocomplexes are specially formulated with a blend of vitamins, minerals, and natural extracts designed to address specific aspects of male health, including energy levels, hormonal balance, muscle function, and overall vitality. Each product description provides detailed information on its targeted benefits.
Our biocomplexes are made with natural ingredients and are generally well-tolerated. However, as with any supplement, mild side effects can occur in some individuals. We recommend reviewing the ingredients list for any known allergies and consulting with your doctor, especially if you have pre-existing health conditions or are taking other medications.
Women's Glow Creams
Our Women's Glow Creams are infused with potent antioxidants, hydrating agents, and skin-brightening ingredients like Vitamin C, hyaluronic acid, and botanical extracts. These work synergistically to deeply nourish, moisturize, and rejuvenate the skin, promoting a natural, healthy glow and reducing the appearance of fine lines.
Yes, Vitality & Glow UK is proud to be a cruelty-free brand. Many of our Glow Creams are also vegan-friendly. Please check the individual product pages for specific certifications and ingredient lists to confirm suitability for your preferences.
Brand Philosophy
We are deeply committed to minimizing our environmental footprint. This includes using sustainably sourced ingredients, eco-friendly packaging where possible, and continuously seeking innovative ways to reduce waste and conserve resources throughout our production process. We believe in beauty that doesn't cost the Earth.
We believe in full transparency. You can find detailed information about the key ingredients used in our products on our dedicated Ingredients page. We highlight the benefits and sourcing of each component to help you make informed choices.
Still Have Questions?
If you haven't found the answer you're looking for in our comprehensive FAQ, our friendly customer support team is ready to assist you.
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