Privacy Policy

Your Privacy is Our Priority

At Vitality & Glow UK, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or interact with our services. We adhere strictly to the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

• Personal Identifiable Information (PII): Such as your name, email address, postal address, phone number, and payment details when you create an account or make a purchase.
• Usage Data: Information on how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our service and hold certain information to enhance your experience.

How We Use Your Information

The information we collect is used to:

• Process your orders and manage your account.
• Provide and maintain our service.
• Improve our website, products, and services.
• Communicate with you about your orders, promotions, and updates.
• Detect, prevent, and address technical issues.
• Comply with legal obligations.

Data Retention and Security

Vitality & Glow UK retains your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The security of your data is paramount to us. We implement a variety of security measures, including encryption and secure server infrastructure, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Cookies and Tracking Technologies

Our website uses "cookies" to collect information and improve our service. Cookies are small data files placed on your device. We use them for:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: To understand how visitors interact with the website by collecting and reporting information anonymously.
• Functionality Cookies: To remember your preferences and choices (e.g., language or region).
• Targeting Cookies: To deliver relevant advertisements and track the effectiveness of ad campaigns.

You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service. For more detailed information, please refer to our Cookie Policy.

Links to Other Websites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.